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| True Teams vs. Working Groups adapted from Katzenbach and Smith, 1993 True teams share leadership roles as they see fit; True teams take mutual, collective, accountability; True teams create specific team objectives that they deliver themselves; True teams deliver collective products/outcomes; True teams encourage open-ended discussion and active problem solving meetings; True teams measure performance directly by assessing collective products/outcomes; True teams discuss, decide, and do real work together; True teams have open and honest dialogue; True teams have fun working together and laugh a lot; True teams can't wait to be together; |